Resume/CV

Product Manager, Pronoun (pronoun.com) — 2014 – 2016

Led software/technology start-up to acquisition by Macmillan Publishers in May 2016. 

  • Product: Software & processes for ebook creation and distribution.
  • Challenges: Automating time-consuming and expensive processes.
  • Successes: Reduced publishing costs 91% in 8 months, exceeding business goals.
  • Experience: Worked directly with developers, designers, and leadership to manage software development from initial R&D through private beta and then public launch. Identified product requirements by working with users. Iterated product based on user feedback.

Project Manager & Account Manager, Vook — 2012 – 2014

Software/technology start-up (in digital publishing industry). Vook became Pronoun in 2014 after acquiring competitor startups Byliner and Booklr (Crunchbase profile).

  • Led 2,000+ projects to completion with 98.2% on-time delivery rate.
  • Increased revenue from client services division 7.5x in 7 months.
  • Led team of 6 offshore software developers in India.
  • Managed and mentored 1 direct report within 15-person company.
  • Won 2 DBW Publishing Innovation Awards (2013).
  • Account manager for the New York Times; Wall Street Journal; Boston Globe; Forbes; History Channel; Gawker; Thought Catalog; Wharton; and all other enterprise accounts.

User Support Lead, Vook — 2012

  • Triaged user feedback for agile/scrum engineering team. 
  • Trained new personnel and wrote documentation to support 1000s of early users.

Ebook Developer, Vook — 2011

  • HTML/CSS web development.
  • Scaled output 5x by coordinating 5-person production team.

Oberlin College, B.A., Economics, Creative Writing — 2011

  • 3.69 GPA. Double-major in Economics and Creative Writing.
  • Activities: Student Finance & Investment Club (IT/tech sector); Literary Magazine (treasurer).

Technical Skills

  • Languages/Specs: HTML (14 years’ experience); CSS (14); EPUB (7); MOBI/KF8 (6); APEX/Salesforce.com (4); RegEx (4); Python (<1); Javascript (<1). 
  • Apps: MS Excel (5); Photoshop (4); Final Cut Pro (4); InDesign (2); Stata (1); GitHub (<1). 
  • Methodologies: Agile/Scrum (5); Project Management (5); UX Design (2 years + 10-week course in 2012); Product Management (2 years + 10-week course in 2014); UI Design (1); Data Analysis (1).